ABSTRACT

Many books on performance management or evaluation are about the public sector in general or specifically about some programs or organizations. Only a few of them target the public institutions. This book addresses what types of challenges that performance evaluations of public institutions actually face and how to overcome them through the analysis of Korea’s three-decade long experiences.

This book provides detailed descriptions on how performance evaluations of public institutions have been implemented in Korea. At the same time, it provides comprehensive analyses on theoretical issues such as validity analysis performance measure, the dynamic change of efficiency of public institution, impact of price regulation on profits, and qualitative approaches for evaluating governance.

Each chapter contains vivid theoretical debates and diverse views on performance evaluation and practical challenges, making the book a useful reference on managing and evaluating public institutions.

part II|122 pages

Performance evaluation and governance

part III|156 pages

Performance measurement and indicators

chapter 10|22 pages

Issues in quantitative evaluation

chapter 13|30 pages

Collaboration and performance evaluation

Context and indicators