ABSTRACT

Originally published in 1970. Management consultants in the United Kingdom are often accused of cloaking their activities in secrecy. The confidential nature of consulting work often precludes the publication of case examples and it is only occasionally that press reports appear summarizing particular studies. Consulting firms, however, are in the unique position of gaining experience over the whole range of industry, commerce and government, and consequently have a full opportunity for spear-heading new developments and gathering technical know-how of wide value to managers.

Science in Management outlines the methods used by a consulting firm specializing in operational research and computer science and describes numerous case examples taken from a wide range of industries and from the public sector. These examples cover tactical problems, problems which overlap functional boundaries within a company and a few major projects of a strategic nature. The aim of the twenty contributors has been to explain in relatively simple terms, some of the more important techniques and to illustrate by practical examples, the wide scope of the management science approach at all problem levels.

The book will be helpful to all those seeking to apply science in management. It is written primarily for managers and those studying modern management methods, but parts of the book will be of interest to specialists as well.

part I|26 pages

Ideas and Means

chapter 1|5 pages

The development of science in management

chapter 2|6 pages

The concept of model-building

chapter 3|13 pages

The computer and management science

part II|136 pages

Methods and Models

chapter 1|14 pages

Statistical methods

chapter 2|10 pages

Queueing and congestion

chapter 3|16 pages

Simulation

chapter 4|18 pages

Linear programming

chapter 5|18 pages

Forecasting

chapter 6|25 pages

Stock control

chapter 7|19 pages

Network analysis

chapter 8|14 pages

Replacement

part III|68 pages

First-level applications tactical projects ‘problems galore’

chapter Case Example No. 1|12 pages

Production and stocking of items in infrequent demand

chapter Case Example No. 2|16 pages

A study of post office queues

chapter Case Example No. 3|7 pages

Central control of stocks in a supermarket

chapter Case Example No. 4|9 pages

A product-blending problem

chapter Case Example No. 5|7 pages

Controlling yields in paper and glass manufacture

chapter Case Example No. 6|5 pages

Maintenance of refrigeration equipment

chapter Case Example No. 7|4 pages

Substation planning for electricity distribution

chapter Case Example No. 8|6 pages

Planning the construction of municipal flats

part IV|70 pages

Second-level applications integrating activities

chapter Case Example No. 9|11 pages

The application of information theory to a sorting problem

chapter Case Example No. 10|8 pages

Planning a depot system for a consumer product

chapter Case Example No. 11|14 pages

Distribution and retailing of high-fashion footwear

chapter Case Example No. 12|7 pages

Production planning in the canning industry

chapter Case Example No. 13|9 pages

Scheduling production of a board-making plant

chapter Case Example No. 15|11 pages

PSF control: complex instrument assemblies

part V|50 pages

Third-level applications strategic studies

chapter Case Example No. 16|4 pages

A medium-sized company

chapter Case Example No. 17|16 pages

An international company

chapter Case Example No. 18|28 pages

At government level