ABSTRACT

This clear and detailed analysis, first published in 1976, of recruitment methods, staff development techniques, staff motivation, and organisational structures will be valuable to data processing managers and personnel officers alike. Its practical flavour and real understanding will also be welcomed by general management. The guidelines and detailed checklists will help cut the direct costs of recruiting and the often astonishingly high indirect costs of rapid staff turnover.

part I|36 pages

Organisational Structures

chapter 1|8 pages

Control

chapter 2|7 pages

Relationships with Corporate Functions

chapter 4|7 pages

Staff Characteristics

part II|71 pages

Recruitment and Selection

chapter 5|6 pages

The Need for Recruitment

chapter 6|4 pages

Defining the Position and the Man

chapter 7|8 pages

Sources of Recruitment

chapter 8|24 pages

Methods of Recruitment

chapter 9|27 pages

Short-Listing and Interviewing

part III|39 pages

Keeping Good Staff

chapter 10|10 pages

Why Do They Leave?

chapter 11|18 pages

Staff Development

chapter 12|9 pages

Training