Community & Neighbourhood Mediation | Marian Liebmann | Taylor & Franc

Book

Community & Neighbourhood Mediation

TABLE OF CONTENTS

chapter 1|5 pages

INTRODUCTION

chapter |5 pages

Harassment or verbal abuse

chapter |2 pages

LIMITATIONS OF MEDIATION

chapter 4|1 pages

– Models for delivering mediation (Marian Liebmann)

chapter 6|2 pages

– Mediators: recruitment, selection, training and support (Gavin Beckett and Marion Wells)

chapter 12|1 pages

– Evaluating community and neighbour mediation (Jim Dignan)

chapter 2|3 pages

THE HISTORY OF COMMUNITY MEDIATION IN THE UK

EARLY BEGINNINGS

chapter |4 pages

EARLY COMMUNITY MEDIATION SERVICES

chapter |4 pages

Philosophies of community mediation

chapter |9 pages

EXPANSION OF COMMUNITY MEDIATION

chapter |3 pages

Victim/offender mediation

chapter |3 pages

Elder mediation

chapter 3|1 pages

THE MEDIATION PROCESS

chapter |1 pages

HOW A COMMUNITY MEDIATION SERVICE OPERATES

chapter |2 pages

THE STAGES OF THE PROCESS

chapter |11 pages

STAGE TWO – FIRST CONTACT WITH THE SECOND PARTY

chapter |7 pages

CO-MEDIATING

chapter 4|18 pages

MODELS FOR DELIVERING MEDIATION

chapter |1 pages

APPENDIX MEDIATION UK Community Mediation Neighbour Dispute Survey

chapter |1 pages

FIELD 4 KEY STATISTICS ON VOLUME OF CASES HANDLED DURING ABOVE PERIOD

chapter |1 pages

FIELD 5 BREAKDOWN OF CASES REFERRED TO SERVICE BY ISSUES RAISED

chapter |1 pages

FIELD 6 MAIN SOURCES OF REFERRALS

chapter |1 pages

FIELD 7 FORMS OF MEDIATION USED IN ALL NEIGHBOURHOOD DISPUTE CASES CONCLUDED DURING 1996

chapter |1 pages

FIELD 8 KEY STATISTICS ON OUTCOMES REACHED FOR CASES REFERRED DURING 1996 (OR PREVIOUSLY) WHICH WERE COMPLETED BY 31 MARCH 1997

chapter |2 pages

FIELD 9 LONGER-TERM OUTCOMES DISCLOSED BY FOLLOW-UP MONITORING

chapter |1 pages

FIELD 10 REPEAT REFERRALS

chapter |3 pages

Guidance Notes to accompany the Neighbour Dispute Survey Form for Community Mediation Services

chapter 5|3 pages

GROWTH AND DEVELOPMENT OF A SERVICE

chapter |11 pages

BECOMING SKILLED NEIGHBOUR MEDIATORS

chapter |2 pages

ROLES AND FUNCTIONAL FLEXIBILITY

chapter |2 pages

CONCLUSION

chapter 6|7 pages

MEDIATORS: RECRUITMENT, SELECTION, TRAINING AND

chapter |2 pages

Day two

chapter |5 pages

Day five

chapter |1 pages

Attachment: a more experienced worker supervises a less experienced one

chapter |1 pages

Network supervision

chapter 7|7 pages

DISPUTE ANALYSIS

chapter |2 pages

Values-based

chapter |2 pages

Issue emergence, transformation, proliferation

chapter |1 pages

CONCLUSION

chapter 8|4 pages

SELECTING DISPUTES

chapter |1 pages

ASSESSING SUITABILITY FOR MEDIATION

chapter |5 pages

Relationship between the parties

chapter 6|2 pages

Mental health problems

chapter 9|1 pages

CASE STUDIES

chapter |2 pages

MEDIATION NOT TRIED

chapter |17 pages

Possession awarded in favour of council

chapter |10 pages

Children harassing neighbours

chapter 10|13 pages

EQUAL OPPORTUNITIES AND ANTI-DISCRIMINATORY PRACTICE

chapter |1 pages

SUMMARY

chapter 11|4 pages

STANDARDS AND ACCREDITATION

chapter |1 pages

ACCREDITATION SCHEME FOR COMMUNITY MEDIATION SERVICES IN THE UK

chapter |9 pages

Values and principles

chapter |3 pages

Where does the NVQ framework fit with OCN?

chapter |3 pages

KEEPING A BALANCE

chapter 12|1 pages

EVALUATING COMMUNITY AND NEIGHBOUR MEDIATION

chapter |1 pages

WHAT IS EVALUATION RESEARCH? WHY (AND FOR WHOM) DOES IT MATTER?

chapter |4 pages

TYPOLOGY OF EVALUATION RESEARCH APPROACHES AND THEIR APPLICABILITY TO COMMUNITY MEDIATION

chapter |18 pages

THE HISTORY OF EVALUATION RESEARCH IN THE FIELD OF COMMUNITY MEDIATION

chapter |2 pages

CONCLUSION

chapter 13|10 pages

THEORY AND ETHICS IN COMMUNITY MEDIATION

chapter |8 pages

The mediation movement values organisational expansion over dealing with social inequality

chapter 14|16 pages

LOOKING FORWARD

chapter |1 pages

APPENDIX 1 Ð COMMUNITY MEDIATION SERVICES IN THE UK

chapter |1 pages

Bolton Neighbour Dispute Service

chapter |1 pages

Cambridge & District Community Mediation Service

chapter |1 pages

Mid-Devon Mediation

chapter |1 pages

Guildford Community Mediation Service

chapter |1 pages

Leicester Mediation Service

chapter |1 pages

Mansfield Tenant Mediation Service

chapter |1 pages

Newark & Sherwood District Council

chapter |1 pages

Plymouth Mediation

chapter |1 pages

Rugby Mediation Service

chapter |1 pages

St Helens Mediation Dispute Service (MEND)

chapter |1 pages

Waverley Community Mediation Service

chapter |1 pages

UNITE

chapter |1 pages

Hackney Mediation Service

chapter |1 pages

LAMP (Lewisham Action for Mediation Project)

chapter |1 pages

Wandsworth Independent Mediation Service

chapter |1 pages

Fife Community Mediation

chapter |1 pages

Tawe Afan Nedd (TAN) Mediation Service

chapter |4 pages

APPENDIX 2 Ð MEDIATION UK AND ITS MEMBER SERVICES

chapter |2 pages

NOTES ON CONTRIBUTORS

chapter |4 pages

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