ABSTRACT
Safety-critical systems with more digitalization, automation, and AI require integration of human factors to ensure safety, efficiency, and meaningful human control. Across sectors such as aviation, maritime, energy, transportation, and remote operations, accident investigations repeatedly show that failures often stem not from technology alone but from inadequate scoping, poor human-centered design, alarm overload, fragmented automation, and organizational conditions that leave operators unprepared during critical situations. Disasters such as the Boeing 737 MAX accidents demonstrate how safety can be compromised when humans and systems are misaligned, while successful recoveries (such as the US Airways Flight 1549 landing on the Hudson River) show the vital role of design-supported human performance in demanding conditions.
Safety by Design: Human-Centered Approaches to AI, Automation, and Remote Operations explores the relationship between human capabilities, organizational readiness, and complex technical systems. It offers best practices for designing safety-critical systems that integrate human factors from concept to operation. The book introduces Meaningful Human Control, a framework ensuring humans retain authority, awareness, and intervention ability, aligning with emerging EU AI regulations. Readers will learn practical methods to design systems with usability, transparency, and oversight, alongside insights into automation, accident analysis, and supporting operators under stress. These principles help create safer, more resilient, and trustworthy systems.
This book has been written for human factors students and specialists, system designers, engineers, safety professionals, regulators, and project managers working on safety-critical applications involving automation, AI, or remote operations.
The Open Access version of this book, available at https://www.taylorfrancis.com, has been made available under a creative commons (CC BY) 4.0 license.
TABLE OF CONTENTS
part 1|44 pages
Defining Human-Centred Approaches in an Environment of Automation, AI, and Remote
chapter 1|20 pages
Designing for the Night Watch
chapter 2|22 pages
How to Engineer Meaningful Human Control in Digitalisation, Automation/AI, and Remote
part 2|104 pages
Design Process to Address Challenges of Automation, AI, and Remote
chapter 3|29 pages
Integration of Human Factors into Engineering Processes for Flight Deck Design and Certification of Large Aeroplanes
chapter 6|13 pages
Designing for Safety in Multi-Unit Operation
chapter 7|19 pages
Abstracting Lessons from Remotely Managed Incidents to Inform Road Safety Policy for Automated Traffic
part 3|104 pages
Key Techniques for Designing for Safety and HF in Emerging Environments
chapter 8|19 pages
The Development of a Remote Operation Centre
chapter 11|24 pages
Situation Awareness in Aviation
part 4|48 pages
Workload Assessment and Training
chapter 14|9 pages
Subjective Workload Assessment
part 5|57 pages
Learning from Practice and Accidents
chapter 17|14 pages
A Structured Approach to Identifying Human Factors in Accident Investigations
chapter 18|23 pages
Evolution of Human Factors Standards
part 6|21 pages
Concluding Chapter: Safety and Efficiency in Automation, AI, and Remote
