ABSTRACT

This Open Access book brings the experiences of automation as part of quotidian life into focus. It asks how, where and when automated technologies and systems are emerging in everyday life across different global regions? What are their likely impacts in the present and future? How do engineers, policy makers, industry stakeholders and designers envisage artificial intelligence (AI) and automated decision-making (ADM) as solutions to individual and societal problems? How do these future visions compare with the everyday realities, power relations and social inequalities in which AI and ADM are experienced? What do people know about automation and what are their experiences of engaging with ‘actually existing’ AI and ADM technologies? An international team of leading scholars bring together research developed across anthropology, sociology, media and communication studies and ethnology, which shows how by rehumanising automation, we can gain deeper understandings of its societal impacts.

The Open Access version of this book, available at https://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

chapter |19 pages

Everyday Automation

Title
Setting a research agenda
Size: 0.37 MB

part I|66 pages

Challenging dominant narratives of automation

Title

chapter 1|21 pages

Imagining Mundane Automation

Title
Historical trajectories of meaning-making around technological change
Size: 2.86 MB

chapter 2|15 pages

Trust, Ethics and Automation

Title
Anticipatory imaginaries in everyday life
Size: 0.33 MB

chapter 3|14 pages

The Quantified Pandemic

Title
Digitised surveillance, containment and care in response to the COVID-19 crisis
Size: 0.32 MB
Size: 0.33 MB

part II|67 pages

Embedding automated systems in the everyday

Title

chapter 5|13 pages

Alexa's Got a Hunch

Title
The human decisions behind programming emotion-sensing and caregiving into digital assistants
Size: 0.34 MB

chapter 6|12 pages

Framing Fashion

Title
Human-machine learning and the Amazon Echo Look
Size: 0.33 MB

chapter 7|12 pages

Coffee with the Algorithm

Title
Imaginaries, maintenance and care in the everyday life of a news-ranking algorithm
Size: 0.29 MB

chapter 8|14 pages

Everyday AI at Work

Title
Self-tracking and automated communication for smart work
Size: 0.30 MB

chapter 9|14 pages

Exploring ADM in Clinical Decision-Making

Title
Healthcare experts encountering digital automation
Size: 0.33 MB

part III|71 pages

Experimenting with automation in society

Title

chapter 10|14 pages

Hate It? Automate It!

Title
Thinking and doing robotic process automation and beyond
Size: 0.31 MB

chapter 12|13 pages

Prisoners Training AI

Title
Ghosts, humans and values in data labour
Size: 0.30 MB

chapter 13|16 pages

Investigating ADM in Shared Mobility

Title
A design ethnographic approach
Size: 0.97 MB

chapter 14|13 pages

Ad Accountability Online

Title
A methodological approach
Size: 0.31 MB