This Open Access book brings the experiences of automation as part of quotidian life into focus. It asks how, where and when automated technologies and systems are emerging in everyday life across different global regions? What are their likely impacts in the present and future? How do engineers, policy makers, industry stakeholders and designers envisage artificial intelligence (AI) and automated decision-making (ADM) as solutions to individual and societal problems? How do these future visions compare with the everyday realities, power relations and social inequalities in which AI and ADM are experienced? What do people know about automation and what are their experiences of engaging with ‘actually existing’ AI and ADM technologies? An international team of leading scholars bring together research developed across anthropology, sociology, media and communication studies and ethnology, which shows how by rehumanising automation, we can gain deeper understandings of its societal impacts.

The Open Access version of this book, available at https://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

chapter |19 pages

Everyday Automation

Setting a research agenda
Size: 0.37 MB

part I|66 pages

Challenging dominant narratives of automation

chapter 1|21 pages

Imagining Mundane Automation

Historical trajectories of meaning-making around technological change
Size: 2.86 MB

chapter 2|15 pages

Trust, Ethics and Automation

Anticipatory imaginaries in everyday life
Size: 0.33 MB

chapter 3|14 pages

The Quantified Pandemic

Digitised surveillance, containment and care in response to the COVID-19 crisis
Size: 0.32 MB

part II|67 pages

Embedding automated systems in the everyday

chapter 5|13 pages

Alexa's Got a Hunch

The human decisions behind programming emotion-sensing and caregiving into digital assistants
Size: 0.34 MB

chapter 6|12 pages

Framing Fashion

Human-machine learning and the Amazon Echo Look
Size: 0.33 MB

chapter 7|12 pages

Coffee with the Algorithm

Imaginaries, maintenance and care in the everyday life of a news-ranking algorithm
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chapter 8|14 pages

Everyday AI at Work

Self-tracking and automated communication for smart work
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chapter 9|14 pages

Exploring ADM in Clinical Decision-Making

Healthcare experts encountering digital automation
Size: 0.33 MB

part III|71 pages

Experimenting with automation in society

chapter 10|14 pages

Hate It? Automate It!

Thinking and doing robotic process automation and beyond
Size: 0.31 MB

chapter 12|13 pages

Prisoners Training AI

Ghosts, humans and values in data labour
Size: 0.30 MB

chapter 13|16 pages

Investigating ADM in Shared Mobility

A design ethnographic approach
Size: 0.97 MB

chapter 14|13 pages

Ad Accountability Online

A methodological approach
Size: 0.31 MB