This Open Access book brings the experiences of automation as part of quotidian life into focus. It asks how, where and when automated technologies and systems are emerging in everyday life across different global regions? What are their likely impacts in the present and future? How do engineers, policy makers, industry stakeholders and designers envisage artificial intelligence (AI) and automated decision-making (ADM) as solutions to individual and societal problems? How do these future visions compare with the everyday realities, power relations and social inequalities in which AI and ADM are experienced? What do people know about automation and what are their experiences of engaging with ‘actually existing’ AI and ADM technologies? An international team of leading scholars bring together research developed across anthropology, sociology, media and communication studies and ethnology, which shows how by rehumanising automation, we can gain deeper understandings of its societal impacts.

The Open Access version of this book, available at https://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

chapter |19 pages

Everyday Automation

Setting a research agenda
BySarah Pink, Minna Ruckenstein, Martin Berg, Deborah Lupton
Size: 0.37 MB

part Part I|66 pages

Challenging dominant narratives of automation

chapter 1|21 pages

Imagining Mundane Automation

Historical trajectories of meaning-making around technological change
ByLina Rahm, Anne Kaun
Size: 2.86 MB

chapter 2|15 pages

Trust, Ethics and Automation

Anticipatory imaginaries in everyday life
BySarah Pink
Size: 0.33 MB

chapter 3|14 pages

The Quantified Pandemic

Digitised surveillance, containment and care in response to the COVID-19 crisis
ByDeborah Lupton
Size: 0.32 MB
Size: 0.33 MB

part Part II|67 pages

Embedding automated systems in the everyday

chapter 5|13 pages

Alexa's Got a Hunch

The human decisions behind programming emotion-sensing and caregiving into digital assistants
ByJenny Kennedy, Yolande Strengers
Size: 0.34 MB

chapter 6|12 pages

Framing Fashion

Human-machine learning and the Amazon Echo Look
ByHeather A. Horst, Sheba Mohammid
Size: 0.33 MB

chapter 7|12 pages

Coffee with the Algorithm

Imaginaries, maintenance and care in the everyday life of a news-ranking algorithm
ByJakob Svensson
Size: 0.29 MB

chapter 8|14 pages

Everyday AI at Work

Self-tracking and automated communication for smart work
ByStine Lomborg
Size: 0.30 MB

chapter 9|14 pages

Exploring ADM in Clinical Decision-Making

Healthcare experts encountering digital automation
ByMagnus Bergquist, Bertil Rolandsson
Size: 0.33 MB

part Part III|71 pages

Experimenting with automation in society

chapter 10|14 pages

Hate It? Automate It!

Thinking and doing robotic process automation and beyond
ByMartin Berg
Size: 0.31 MB

chapter 11|13 pages

Smart Thermostats and the Algorithmic Control of Thermal Comfort

ByJulia Velkova, Dick Magnusson, Harald Rohracher
Size: 0.33 MB

chapter 12|13 pages

Prisoners Training AI

Ghosts, humans and values in data labour
ByTuukka Lehtiniemi, Minna Ruckenstein
Size: 0.30 MB

chapter 13|16 pages

Investigating ADM in Shared Mobility

A design ethnographic approach
ByVaike Fors, Meike Brodersen, Kaspar Raats, Sarah Pink, Rachel Charlotte Smith
Size: 0.97 MB

chapter 14|13 pages

Ad Accountability Online

A methodological approach
ByMark Andrejevic, Robbie Fordyce, Li Luzhou, Verity Trott, Dan Angus, Tan Xue Ying (Jane)
Size: 0.31 MB