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Book

Public Relations Metrics

Book

Public Relations Metrics

DOI link for Public Relations Metrics

Public Relations Metrics book

Research and Evaluation

Public Relations Metrics

DOI link for Public Relations Metrics

Public Relations Metrics book

Research and Evaluation
Edited ByBetteke van Ruler, Ana Tkalac Vercic, Dejan Vercic
Edition 1st Edition
First Published 2008
eBook Published 28 May 2008
Pub. Location New York
Imprint Routledge
DOI https://doi.org/10.4324/9780203877234
Pages 348
eBook ISBN 9780203877234
Subjects Communication Studies, Economics, Finance, Business & Industry
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van Ruler, B., Tkalac Vercic, A., & Vercic, D. (Eds.). (2008). Public Relations Metrics: Research and Evaluation (1st ed.). Routledge. https://doi.org/10.4324/9780203877234

ABSTRACT

Responding to the increasing need in academia and the public relations profession, this volume presents the current state of knowledge in public relations measurement and evaluation.  The book brings together ideas and methods that can be used throughout the world, and scholars and practitioners from the United States, Europe, Asia, and Africa are represented.

TABLE OF CONTENTS

chapter 1|18 pages

Public Relations Metrics: Measurement and Evaluation— An Overview

ByBETTEKE VAN RULER, ANA TKALAC VERÇ IÇ, AND DEJAN VERÇ IÇ

part |2 pages

Part I Fundamentals of Public Relations Research

chapter 2|15 pages

Public Relations Methodology: Should We Bother (If It Exists)?

ByMANFRED RÜHL

chapter 3|24 pages

The Nature of Scholarly Endeavors in Public Relations

ByALENKA JELEN

chapter 4|28 pages

Empirical Research in Contemporary Social Sciences Relevant to Public Relations: Toward a Network Approach

ByJAN KLEINNIJENHUIS

chapter 5|32 pages

Conceptualizing Quantitative Research in Public Relations

ByJAMES E. GRUNIG

chapter 6|17 pages

Using Qualitative Research to Become the “Thinking Heart” of Organizations

ByLARISSA A. GRUNIG

part |2 pages

Part II Public Relations Methods, Cases, and Specific Topics

chapter 7|15 pages

The Corporate Communications Scorecard: A Framework for Managing and Evaluating Communication Strategies

ByANSGAR ZERFASS

chapter 8|16 pages

Public Relations Is What Public Relations Does: Conclusions from a Long-Term Project on Professional Public Relations Modeling and Evaluation

ByBARBARA BAERNS

chapter 9|12 pages

The Evaluation of Government Campaigns in the Netherlands

ByWIM VAN DER NOORT

chapter 10|25 pages

The Role of Research in Shaping and Measuring Communication: London’s Bid to Hold the 2012 Games

ByCLAIRE SPENCER, JULIA JAHANSOOZI

chapter 11|28 pages

Organization–Stakeholder Relationships, Crisis Responsibilities, and Crisis-Response Strategies

ByIRIS WONG AND CHUN-JU FLORA HUNG

chapter 12|17 pages

The Case Study as an Evaluation Tool for Public Relations

ByMAFALDA EIRÓ-GOMES AND JOÃO DUARTE

chapter 13|12 pages

Public Relations Research and Evaluation in Africa

ByRONÉL RENSBURG

chapter 14|18 pages

Adapting Communication Satisfaction and Relationship Scales to a Third-World Country

ByTANYA LE ROUX

chapter 15|19 pages

Applying Stakeholder Thinking to Public Relations: An Integrated Approach to Identifying Relationships That Matter

ByNIGEL DE BUSSY

chapter 16|6 pages

Introducing the Institute for Public Relations: Dedicated to the Science Beneath the Art

Edited ByBetteke van Ruler, Ana Tkalac Vercic, Dejan Vercic

chapter 17|11 pages

Introducing the Chartered Institute of Public Relations Initiative: Moving On from Talking About Evaluation to Incorporating It into Better Management of the Practice

ByANNE GREGORY, JON WHITE
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