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Public Relations Metrics
DOI link for Public Relations Metrics
Public Relations Metrics book
Research and Evaluation
Public Relations Metrics
DOI link for Public Relations Metrics
Public Relations Metrics book
Research and Evaluation
Edited ByBetteke van Ruler, Ana Tkalac Vercic, Dejan Vercic
Edition 1st Edition
First Published 2008
eBook Published 28 May 2008
Pub. Location New York
Imprint Routledge
Pages 348
eBook ISBN 9780203877234
Subjects Communication Studies, Economics, Finance, Business & Industry
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van Ruler, B., Tkalac Vercic, A., & Vercic, D. (Eds.). (2008). Public Relations Metrics: Research and Evaluation (1st ed.). Routledge. https://doi.org/10.4324/9780203877234
ABSTRACT
Responding to the increasing need in academia and the public relations profession, this volume presents the current state of knowledge in public relations measurement and evaluation. The book brings together ideas and methods that can be used throughout the world, and scholars and practitioners from the United States, Europe, Asia, and Africa are represented.
TABLE OF CONTENTS
chapter 1|18 pages
Public Relations Metrics: Measurement and Evaluation— An Overview
ByBETTEKE VAN RULER, ANA TKALAC VERÇ IÇ, AND DEJAN VERÇ IÇ
part |2 pages
Part I Fundamentals of Public Relations Research
chapter 4|28 pages
Empirical Research in Contemporary Social Sciences Relevant to Public Relations: Toward a Network Approach
ByJAN KLEINNIJENHUIS
chapter 6|17 pages
Using Qualitative Research to Become the “Thinking Heart” of Organizations
ByLARISSA A. GRUNIG
part |2 pages
Part II Public Relations Methods, Cases, and Specific Topics
chapter 7|15 pages
The Corporate Communications Scorecard: A Framework for Managing and Evaluating Communication Strategies
ByANSGAR ZERFASS
chapter 10|25 pages
The Role of Research in Shaping and Measuring Communication: London’s Bid to Hold the 2012 Games
ByCLAIRE SPENCER, JULIA JAHANSOOZI
chapter 11|28 pages
Organization–Stakeholder Relationships, Crisis Responsibilities, and Crisis-Response Strategies
ByIRIS WONG AND CHUN-JU FLORA HUNG
chapter 12|17 pages
The Case Study as an Evaluation Tool for Public Relations
ByMAFALDA EIRÓ-GOMES AND JOÃO DUARTE
chapter 14|18 pages
Adapting Communication Satisfaction and Relationship Scales to a Third-World Country
ByTANYA LE ROUX
chapter 15|19 pages
Applying Stakeholder Thinking to Public Relations: An Integrated Approach to Identifying Relationships That Matter
ByNIGEL DE BUSSY
chapter 16|6 pages
Introducing the Institute for Public Relations: Dedicated to the Science Beneath the Art
Edited ByBetteke van Ruler, Ana Tkalac Vercic, Dejan Vercic
chapter 17|11 pages
Introducing the Chartered Institute of Public Relations Initiative: Moving On from Talking About Evaluation to Incorporating It into Better Management of the Practice
ByANNE GREGORY, JON WHITE