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The Role of Service in the Tourism & Hospitality Industry
DOI link for The Role of Service in the Tourism & Hospitality Industry
The Role of Service in the Tourism & Hospitality Industry book
Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014
The Role of Service in the Tourism & Hospitality Industry
DOI link for The Role of Service in the Tourism & Hospitality Industry
The Role of Service in the Tourism & Hospitality Industry book
Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014
Edited ByFord Lumban Gaol, Fonny Hutagalung
Edition 1st Edition
First Published 2015
eBook Published 20 April 2015
Pub. Location London
Imprint CRC Press
Pages 250
eBook ISBN 9780429226434
Subjects Computer Science, Economics, Finance, Business & Industry, Engineering & Technology, Tourism, Hospitality and Events
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Lumban Gaol, F., & Hutagalung, F. (Eds.). (2015). The Role of Service in the Tourism & Hospitality Industry: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2014 (SERVE 2014), Gran Melia, Jakarta, Indonesia, 23-24 August 2014 (1st ed.). CRC Press. https://doi.org/10.1201/b18238
ABSTRACT
This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affair
TABLE OF CONTENTS
chapter |6 pages
Residential preference towards physical environment in public low-cost housing
ByN. Khair, H.M. Ali, N.H. Juhari & M. Awang
chapter |8 pages
The effectiveness of teaching and learning module to enhance preschool children’s Emotional Intelligence
ByN.A. Akmal Rohaizad, A.M. Kosnin & M.U. Khan
chapter |6 pages
Contemporary research fronts for integrating Russia into global value chains
ByN.M. Filimonova, R.N. Fedosova & B.I. Kheifits
chapter |8 pages
Key indicator for measurement shopping mall’s servicescapes
ByN.H. Juhari, H.M. Ali, N. Khair & A. Mariah
chapter |6 pages
A comparative study of cognitive ability between Malaysia and Indonesia preschooler
ByF. Hutagalung, N.A. Aziz & Z.M. Isa
chapter |4 pages
The effect of abacus mental arithmetic on children mathematic ability
ByF. Hutagalung, S. Kamaruzaman & C.H. Leng
chapter |6 pages
Impact of tourists nationality towards visitation tendency
ByA. Marzuki & D. Mohamad
chapter |6 pages
ISO 9001:2008 Implementation in higher education: Does it contributes to the student satisfaction?
ByN.M.M.N. Azizaman, M.S.M. Ariff, N. Zakuan & K. Ismail
chapter |6 pages
The impact of Quality Management Practices on Communication Behavior amongst Malaysia Hajj Pilgrims: Survey result
ByM.F. Ahmad, M.S.M. Ariff, N. Zakuan, S.S.S.A. Rahman, M.B.A. Latif & M.R. Khalid
chapter |8 pages
Conceptual and methodological issues in contextualizing applied psychology research: A Malaysian perspective
ByR.A.M. Jaladin, P.L. Lau, H. Muhammad & F. Hutagalung
chapter |4 pages
Correlation between literacy and numeracy screening test and children cognitive level
ByY.S. Wei, F. Hutagalung & A.R. Zakaria
chapter |8 pages
The effects of animal themed lessons on alphabet knowledge among the indigenous preschoolers in Pulau Carey, Malaysia
ByP. Jeyabalan & F. Hutagalung
chapter |8 pages
Prospect of physiotherapy profession and requirements for changes in high school curriculum
ByA.R. Zakaria, M. Mohsin, F. Hutagalung & H. Baharun
chapter |6 pages
Indonesian and Russian public sector accounting education: Difficulties, challenges, and effectiveness
ByT. Antipova & I. Yuhertiana
chapter |6 pages
Managing Persons With Disabilities: In the context of employment right
ByH.A. Wahab & Z.A. Ayub
chapter |4 pages
Islamic medical tourism providers in Malaysia: Challenges and opportunities
ByS. Moghavvemi, S. Zailani, S.M. Ali & G. Musa
chapter |6 pages
Method of real estate evaluation for recreational purposes
ByD. Bartoněk & S. Dermeková
chapter |8 pages
The role of benefit and cost in acceptance Knowledge Management System: Knowledge contributor perspectives
ByS. Assegaff & H. Mulyono
chapter |6 pages
Establishing Islamic medical tourism in Malaysia: Understanding the motivations and challenges
ByS. Mohezar, S. Zailani & S. Moghavvemi
chapter |6 pages
The level of practices in a model of school financial management
ByK. Ismail, N.M. Norwani, R. Yusof, M.A. Jusoh & M.S.M. Ariff
chapter |2 pages
Usage of low vision devices for low vision students in a special education school
ByUmadevi, Z. Naimie, R.A. Abuzaid, S.H. Halili & S. Siraj
chapter |4 pages
The relationship between authoritative parenting style and academic achievement
ByN.N.F. Hasyim, Z. Naimie, R.A. Abuzaid, S.H. Halili & S. Siraj
chapter |6 pages
Parental involvement in children education: Why does it make a difference?
ByEereka, Z. Naimie, R.A. Abuzaid, S.H. Halili & S. Siraj
chapter |8 pages
Enhancing pre-service TESL teachers’ and trainee counsellors’ collaborative reflective practice for professional development through blogs
ByA. Asmawi & R.A.M. Jaladin
chapter |6 pages
A conceptual model of Risk Management Practices and organizational performance for Malaysia’s Research Universities
ByM.S.M. Ariff, N. Zakuan, M.N.M. Tajudin & K. Ismail
chapter |4 pages
Technology for communities: Basis data management for RW Siaga
ByT. Elida, B. Susanti & Fitrianingsih
chapter |6 pages
Design of multi-model ontology for library recommender system
ByHendrik & N.W. Rahayu
chapter |6 pages
Framework of the space utilization survey for Malaysian public Higher Education Institutions
ByM.S.A. Rahman, H.M. Ali, I. Sipan & A.H. Mohammed
chapter |6 pages
Space utilization survey database for Higher Education Institutions
ByM.S.A. Rahman, H.M. Ali, I. Sipan & A.H. Mohammed
chapter |6 pages
Identification of the supply chain relationship in supporting the development of agro-based resources creative industries in Indonesia
ByS. Ratnaningtyas, E.R. Chaldun, W. Dhewanto & S. Herliana
chapter |6 pages
Exploring the role of religious motivation towards tourist satisfaction: A proposed Islamic tourism model from a Malaysian perspective
ByA. Haque, Dzuljastri, A. Momen, A.B. Anwar & N. Hashim
chapter |6 pages
Exploring customer service experience equity on the customers’ behavioral intention in tourism industry
ByN. Hashim, A. Haque & A.A.O.A. Wahab
chapter |4 pages
Youth social entrepreneurship development: A conceptual framework
ByS. Herliana & Q. Aina
chapter |6 pages
Exploring the connection between knowledge sharing behavior and social network sites
ByS.N.S.B. Dahari, M.Z.H.B.M. Sawal & A.S.A.B. Idris
chapter |6 pages
Librarian Knowledge Productivity Behaviour: A conceptual model
ByS.N.S.B. Dahari, A.L.B.A. Rahman, M.Z.H.B.M. Sawal & Z.A.B.M. Tanuri
chapter |10 pages
Tourism development and planning in Malaysia: From national level to local authority level
ByN. Hasliza, Md. Saad, S.N.A. Khalid & N.Z. Abidin
chapter |8 pages
SHICARO: Semi-supervised Hierarchical Clustering bAsed on Ranking features using Ontology
ByR. Yangui, A. Nabli & F. Gargouri
chapter |5 pages
Opportunities and challenges of ICT cluster development in Indonesia: Triple helix approach
ByS. Herliana
