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Book

Strategic Operations Management

Book

Strategic Operations Management

DOI link for Strategic Operations Management

Strategic Operations Management book

Strategic Operations Management

DOI link for Strategic Operations Management

Strategic Operations Management book

BySteve Brown, John Bessant, Fu Jia
Edition 4th Edition
First Published 2018
eBook Published 24 July 2018
Pub. Location London
Imprint Routledge
DOI https://doi.org/10.4324/9781315123370
Pages 534
eBook ISBN 9781315123370
Subjects Economics, Finance, Business & Industry
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Brown, S., Bessant, J., & Jia, F. (2018). Strategic Operations Management (4th ed.). Routledge. https://doi.org/10.4324/9781315123370

ABSTRACT

Strategic Operations Management, 4th Edition, shows how vital it is to have world-class operations management in any organisation. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive environment, though, strategic operations capabilities must be in place for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations. However, achieving such capabilities does not come by chance - instead a range of factors need to be put in place.

This new edition pays equal attention to manufacturing and service sectors. It includes numerous references to, and discusses, major changes taking place in the business world, including 3-D printing; virtual organisations; Cloud – Big Data and the Internet of Things; Servitization, global markets, ongoing innovation and managing within complex supply networks. Cases are included from a range of settings across the globe.

Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.

TABLE OF CONTENTS

part 1|99 pages

Setting the Scene

chapter 1|39 pages

Introduction to Operations Management

chapter 2|57 pages

Strategic Operations Management

part 2|187 pages

The Big Picture of Strategic Operations

chapter 3|46 pages

Managing Service Operations

chapter 4|40 pages

Innovation

chapter 5|51 pages

Supply Management

chapter 6|47 pages

Managing Inventory, MRP, ERP and JIT

part 3|215 pages

Managing Strategic Operations within Organizations

chapter 7|50 pages

Managing the Transformation Process

chapter 8|45 pages

Human Resources and Strategic Operations Management

chapter 9|39 pages

Doing it Better: Managing and Improving Quality

chapter 10|35 pages

Capacity and Scheduling Management

chapter 11|41 pages

Sustainability

part 4|24 pages

The Future

chapter 12|22 pages

The Future of Operations Management

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