ABSTRACT
Programs are considered to be žnished a¢er all deliverables are completed and formally accepted, and all formal closure procedures are performed. However, it is becoming clear to many organizations that the quality of the program and its associated project deliverables and the quality of the execution in terms of budget and schedule compliance and customer satisfaction is not by far any guarantee of project success. While project success is measured by “product and project quality, timeliness, budget compliance,
Introduction ......................................................................................................75 Benežts Categories ...........................................................................................77 Benežts Management Life Cycle ....................................................................77
