ABSTRACT

The profession of project management is in its widest sense that of facilitating change. The interpretation of the detail required will always mean that the building created is emergent from those plans and change will be an integral part of the process. Providing an approach to managing change that works with individuals to make the choice to change and determines the way that change happens. In change management we talk of having tools with which to bring about change and the movement from one state of equilibrium to another. With thinking on leadership reflecting this same view, change is considered to be a top-down driven process that can be project managed through clear visions, communication and careful planning. The changes in the behaviour of complex networks are influenced by what are termed attractors; factors that draw individual behaviour towards a particular state. Change and the reaction to change is a complex process rather than a managed and externally directed activity.