ABSTRACT
This chapter discusses the nature of human communications and strategies for achieving effective and clear communication. Effective communication is needed in all facets of engineering work. Communication is the process by which humans interact with each other. Meetings allow direct communication to occur in a group of people. Mass communication can also take place through books and other printed documents. Communication plays a particularly important role in all engineering work. Good communication is necessary in order to carry good designs and plans through to successful implementation. In engineering communication, whether direct or indirect, a great deal of information can be transmitted clearly and unambiguously through the use of sketches and drawings. Much engineering communication is completed through drawings. Communication is an integral part of developing synergy in a group to develop trust and cooperation. Communication involves more than simply sending a message; it necessitates that the correct message is received by using feedback and active listening.
