ABSTRACT
This chapter explores some of the primary models that business theorists have posited around team leadership and presents some “lived experience” around the effectiveness of teams. The football team model provides rigidity than baseball teams—they have individuals who are performing specific roles, and these individuals are all working toward a common goal, but one strictly defined by the “playbook” that explains how each individual is to work together to win the game. In Peter Drucker’s tennis doubles model, individuals have a “primary” role, but they cover for each other and know how to perform the key functions of their teammates. A model in which actions of an individual result in organizational actions would start from a place of inquisitiveness both the internal systems of an organization the external environment in which a company finds itself. From appreciative inquiry to Stanford design thinking and other for-profit project management models, museums have a range of techniques from which to draw.
