ABSTRACT

The two objectives of this chapter are to (a) present a review of the extant team task analysis literature, and (b) on the basis of this review, propose techniques and approaches on how current occupational and task analysis systems can be modified and revised to readily and effectively identify team-based tasks and their degree of team interdependency. In addition, for illustrative purposes, we present some empirical laboratory (Arthur, Edwards, Bell, Villado, & Bennett, 2005) and operational field data (Arthur et al., in press-b) on the use of three team task analysis metrics designed to quantify the extent to which tasks and jobs are team-based. These metrics resulted from the accomplishment of the second objective. The data provide initial support for the efficacy and viability of these team task analysis metrics. Finally, like traditional individual task or job analysis, information obtained from these metrics can be used for a variety of human resource functions and interventions such as training, selection, job design, and career exploration. They can also be used as diagnostic indicators and, of course, in research as well.