ABSTRACT

The most important aspect of the design phase is to determine the objectives of the game clearly and, more specifically, distil the key question the team will need to have found answers to by the end of the game. Usually clients commissioning the design of a wargame have a broad idea of what they are seeking to discover through the game. One critical issue in designing a business wargame is the question of how to ensure that the participants can immerse themselves into the assigned role. The market models do not aim to capture everything that is happening in the real world but are designed pragmatically around key aspects such as the main customer groups, essential financial data and so on, which will be explored in the game. After designing, preparing and conducting a wargame, probably the most critical part is to capture what has actually been seen during the game and turn it into actionable measures.