ABSTRACT

This chapter discusses how to categorize small, medium, and large projects and how to prioritize projects based on filters. It shares how to evaluate the progress of these improvement projects using a standard tollgate process. The benefits of having a tollgate or a phase gate approach are that it helps in managing risk, facilitates better planning, improves project management, enables informed decision-making at the steering committee level, empowers project governance, and ensures that senior-level stakeholders are engaged in the project plan. An important aspect is to determine where the tollgates should be positioned in the project plan, and what activities and criteria should be included at each tollgate. The criteria defined for each tollgate should enable an objective review of the project's progress and to decide if the project can continue. Organizations need to define their criteria for reliability and the period of sustainability before accepting the new process.