ABSTRACT
The Chief Learning Officer (CLO) and other leaders on the learning and development team are developing productive relationships with executive teams and key leaders in their organizations and externally. It is critical that CLOs understand the business, the business drivers and challenges, and the leadership focus areas. Building relationships is essential for CLOs to be successful and align with the company. Developing a productive relationship with business leaders is a win-win relationship. It creates value by helping the business achieve goals while providing direction and guidance for the learning and development staff. Managers have the mistaken perception that formal learning is double the actual cost. The direct cost for learning and development is ultimately taken from the operating profits and sometimes charged to their department. Management's actions and attitudes have a significant influence on the impact and success of learning and development programs. Commitment is necessary to secure the resources for a viable learning and development effort.
