ABSTRACT

From characteristics of information, documents and document information systems (document IS), motives to use document IS are described. A few cases are presented.The functional aspects of document IS are described, derived from ISO standard 15489 on records management and the Sarbanes–Oxley law, and made operational in MoReq and DoD standard 5015.2. Explicit attention is given to related subjects from a viewpoint of document management: information sharing (workflow, knowledge management), and interoperability of Information and Communication Technology (ICT) tools; authenticity because of the possible evidential value of documents; and digital longevity because of the possible long-time function of archival documents.The technical aspects answer functional demands; important information science standards, and standard components for 12 characteristics of document IS are described, among others ODMA, the XML family, OAIS, and metadata schemes.The design methodological aspects answer functional demands and technical possibilities. Models are introduced and the way of working of, e.g., a digitization project is described.