ABSTRACT

Since the early 1990s the Information Commons has evolved from a library facility with computers and a service desk to an integrated service center, offering learning support to students. While there is not one service model that totally encompasses all of the possible variations, there are key elements that define and describe the Information Commons. How the user will make use of the technology, adapt to the environment, and access the resources are some of the questions library planners need to consider when undertaking the development of this service. This entry reviews the implementation process, physical layout and design considerations, and staffing and training considerations of an Information Commons. It also considers both benefits and issues regarding this service and points to a possible future for academic libraries.