ABSTRACT
Over the preceding twenty-four chapters, the results of fewer than ten years of research and practical intervention into bullying and abuse in the workplace have been explored. In what, by most accounts, must be considered a remarkably short timeframe, these issues have emerged from relative obscurity, to move rapidly up the organisational agenda in many Western countries. Moreover, stimulated by the initiative of individual researchers and campaigners, the issue of bullying is currently widening its scope to encompass developing countries, demonstrating that the phenomenon has a resonance with working people across the world.
