ABSTRACT
The search for a definitive, quantitative measure of computer-user productivity has to date been unsuccessful. In today's networked organizations, integration of functions requires information to be easily accessible by various departments and business units in many ways. A deployment strategy consists of determining which tools, techniques, and technologies are required to build and maintain applications as well as to manage how these applications are implemented, supported, and used. Increasing application functionality by itself does not necessarily imply end-user productivity gains. Personal computer access techniques using graphical user interfaces standards are designed to provide intuitive access to a wide range of functionality, an ease of access that must be carried through at the custom-application design level. Standards being defined and adopted at all levels of the software industry facilitates vendor delivery of user-centric, functionality-rich IT solutions. The insulation of users from the more routine, repetitive tasks that computers typically perform is made possible by layering the architecture into discrete components.
