ABSTRACT
The main purpose of this chapter is to analyze e-governance concepts for citizens, as well for businesses and government departments, to find out the benefits of information communication technology (ICT). The effect of ICT can be felt as an emergence of new dimensions for generations to come. Therefore, in the long run, most government and private sector entities do not want to have the overhead costs associated with running a large IT department that is solely involved in sustaining existing software applications. Large partners do not have the risk tolerance to start using ICT immediately. It gives a new aspect to offering government services like pension funds to the public with fewer costs. The concept is so new that work is still ongoing to cater for the best way for e-governance companies to have the technology. There is a big push for ICT services by several big companies. Google, Microsoft, and Amazon have been heading the ICT movement. Yahoo, IBM, Intel, HP, and many more are in a process of implementing ICT technology for their businesses. Some large banks are also engaged in research and development projects in the field of ICT. e-Governance technology is now incorporated with many of the latest technologies to provide more provisions and reduce the complexity from traditional e-governance methodology to their users. Therefore, in this work, we are mainly focused on various issues such as infrastructure, operating platforms, software, and security that should be analyzed to design an efficient e-governance system based on an ICT model. ICT is one of the fast-developing technologies, which offers numerous benefits and provisions to users who can enhance their existing technology with ICT power. However, ICT is not fully utilized in the e-governance domain.
