ABSTRACT
In Scandinavia we have for two decades been concerned with participation and skill in the design and use of computer-based systems. Collaboration between researchers and trade unions on this theme, starting with the pioneering work of Kristen Nygaard and the Norwegian Metal Workers’ Union, and including leading projects like DEMOS and UTOPIA, has been based on a strong commitment to the idea of industrial democracy. This kind of politically significant, interdisciplinary, and action-oriented research on resources and control in the processes of design and use has contributed to what is often viewed abroad as a distinctively Scandinavian approach to systems design.
