ABSTRACT
This chapter focuses on the implications of integration in the supply chain and describes how skilled managers must embrace change, and use all available business skills and resources. The aim should be to break down any barriers between functions and parts of the supply chain, particularly avoiding departmentalized views and job protection. Global best practices need a united view – with everyone in the same team. It is very important that local arrangements dovetail with global agreements, the implications of which obviously have a world-wide impact. It is not in anyone's interest for global agreements to be used to negotiate separate agreements locally, even in a country with fairly wide price variations. Global operations, linked with a sound knowledge of markets and competitive analysis, are essential for sustainable long-term success. In conclusion, organizations must concentrate on flexibility, added value and customer benefits. Skilled teams must manage the entire supply chain.
