ABSTRACT

This chapter reviews the 'Supply Chain Management' field of study. It focuses on traditional views of logistics and supply chain management before describing key areas of present and future development that help to define the future logistics' five 'rights' as well as an agenda for survival in the 21st century. The Supply Chain Framework Model provides a typology for researchers and writers within the field of logistics and supply chain management to delimit the type of supply chain they are describing. The model is made up of five distinct types of supply chains that are not evolutionary and not mutually exclusive, but are of increasing complexity and holism. Central to the definitions of logistics and supply chain management described is the flow of goods from some type of supplier through an organization, possibly involving some conversion, to some type of customer. The central activity within this supply chain is encompassed within the order fulfilment process.