ABSTRACT

During the analytical phase of the project the low level of use of ICT technology in the management of business processes and in working practices in general within the B&C sector became apparent. For a team of specialists from various fields it was easy to identify several ICT technologies which could lead to immediate tangible benefits for the SMEs applying them.Also apparent were the deficiencies present in the B&C sector which seriously limit the possibility of applying many of them or at best diminish their effectiveness. According to e-BusinessWatch, in terms of ICT uptake and e-Business deployment, the construction sector today is characterised by:

– Highly fragmented ICT usage; – A multitude of standards, technical specifications,

labels, and certification marks, as well as diversity in local, regional, and national regulations;

– Low adoption and integration of relevant ICT in most business processes, especially by SMEs.