ABSTRACT

ABSTRACT: The paper describes a new tactical management tool developed for Dutch municipalities to incorporate all stakeholders in the development process of sustainable housing. By the aid of this tool municipalities can aim at higher technical ambitions and solve technical problems considering sustainable technology in housing and still create social feasibility with all the stakeholders. Especially the social demands of the future inhabitants of the houses can be fully addressed. The paper shows the results of a four year case study in the city of The Hague were the tactical tool was developed. The paper also shows the theoretical and scientific background of the creative problem solving capacity in the tool as well as of the theoretical and scientific background of the process management tool that creates economical and social feasibility.