ABSTRACT
The tendering process that leads to an outsourcing arrangement and involves a written request for proposal (RFP) is the one most widely used internationally by enterprises wishing to identify an outsourcing solution and a supplier of outsourcing services. This process begins with a Request for information (RFI) document issued by a potential enterprise to find out information from the market about the types of services that might be suitable for that enterprise. From the information received, the enterprise identifies the potential recipients of the RFP.
