ABSTRACT
Many companies apply information and communication technology to improve their work efficiency, so that it becomes one of the solutions that will later be able to increase the level of competition in the company (Sihotang and Sagala, 2015). Software that is widely used is Enterprise Resource Planning (ERP). Currently adopters of ERP systems that experience a lot of success are middle-class companies engaged in the culinary industry. The business process of a company that is mutually integrated can make it easier for companies to run their business, thus making ERP the main business strategy (Purwidiantoro and Widiati). This study aims to determine the main factors for the success of ERP implementation amid the many failures experienced by the company using diffusion of innovation theory by Rogers with qualitative methods. The object of this research is a company engaged in the culinary industry using observation and interview methods.
