ABSTRACT
This chapter presents a model for usability briefing. The purpose of the model is to provide an easily understandable overview of the activities of usability briefing, defined as a dynamic and continuous process of capturing user perspectives throughout all the phases of building projects. Usability is a concept similar to functionality that is mainly used in the development of user interfaces for information technology software or mobile phones. For products, usability tests are often arranged during product development. The model has been developed with the intention of being generic and easy to adapt to be used in the planning of new complex building projects with the inclusion of the activities relevant for the specific project. The chapter provides knowledge about capturing user needs and describes a process model for usability briefing for hospital architecture from a user perspective.
