ABSTRACT

Human error frequently identified as the cause of serious aviation incidents. Early models of human error grouped different types of behaviour based on key characteristics. Organisational approaches highlight the role of influences outside of the individual performing the action. Reason’s Swiss Cheese Model is an example of an organisational approach to error. Human error analysis (HEA), also known as Human Reliability Analysis, is used to identify the type of errors that can occur when performing a particular task. HEA can form part of systems engineering approaches such as Hazard and Operability assessment, where HF specialist will advise on potential failure modes to be considered in design process. HEA provides a structured method to identify a wide range of errors. Many techniques available to support the analysis of human error during aviation accidents; these can be grouped into three categories: events models, epidemiological models and systemic models.