ABSTRACT

Employees’ work attitudes determine their performances at company. Situation at the company and social support enable employees to feel happy at work and be loyal to the company. Social support refers to any active attention and care showed by peers and managers to employees in accomplishing the tasks assigned. Job satisfaction is a positive feeling experienced by employees in doing their job while organizational commitment refers to a tendency of employees to do at their best for the success of the company and at the same time keep staying in the company for long. The objectives of this study were to test the influence of social support on job satisfaction as well as its influence on organizational commitment. The respondents of this study were 43 first-line and middle managers working in several private banks in Bandung, Indonesia. Using simple linear regression analysis, the study found that there is a positive influence of social support on both employees’ job satisfaction and employees’ organizational commitment.