ABSTRACT
Patient ergonomics is the application of human factors and ergonomics (HFE) or related disciplines to study or improve patients’ and other nonprofessionals’ performance of effortful work activities in pursuit of health goals. This chapter defines patient work and argues that although it is not always appreciated or associated with health outcomes, patient work is ubiquitous and consequential. Patient work can benefit from HFE, especially when HFE methods are adapted and applied during the stages of studying the problem, designing solutions, and evaluating solutions. Patient ergonomics is a timely and growing community of practice whose products span half a century but became especially evident over the past decade. A decadal review of patient ergonomics is summarized, revealing areas of strength and gaps to address in future work. The chapter concludes with remarks on the purpose and contents of The Patient Factor, the first-ever handbook on patient ergonomics.
