ABSTRACT
The purpose of this research is to explore the green operations activities, especially in energy consumption, and to develop a PDCA cycle framework that can be used as a guide to minimize energy consumption, using Delphi Method. The PDCA cycle ISO 50001 framework is developed through (1) Identifying risks using Delphi method and mean score ranking from the activities found in existing empirical case study in beauty clinic. (2) Analyzing the most crucial risks found in the field. (3) Developing the PDCA cycle as a guide to minimize the energy consumption. The research found twelve risks, and find the crucial risk. PDCA cycle ISO 50001 developed, and found that the most crucial risk is in the act of PDCA cycle, which indicate that there was no continuance in order to solve the problem of energy usage in the business process. This research provides a simple practical guideline of PDCA cycle ISO 50001 template as a critical thinking to make a continuous improvement process.
