ABSTRACT
Economic activities evolve, according to the socio-economic contexts in which they operate and with innovation, which they can incorporate into their activities at any time.
Tourism has significantly absorbed ICT-related innovations, benefiting from them to expand into new territories and new themes.
Urban planning seeks to organize activities spatially, to increase the welfare and efficiency lived in a given territory. However, few innovations in recent years have had as much impact on urban planning and city use as the use of ICT in tourism.
The behavior of tourists in the use of space has undergone a very significant change and little or nothing predictable, with the spread of ICT at first and with the almost universal diffusion of mobile phones/smartphone models.
How will ICT help to boost tourism in the next decade?
This paper analyzes the evolution of tourist activity related to the territory and its characteristics and taking into account socio-economic developments and technological innovation, specifically the ICTs.
It also discusses what impact caused by Covid-19 can be mitigated by smart tourism.
