ABSTRACT
The paper presents an application of Quality Function Deployment to address the disposal of the burgeoning Waste Electrical and Electronic Equipment. Environmental degradation has turned into a global crisis affecting the Earth, nations, society, livestock, aquatic life and life itself. It is gargantuan and of epic size, warranting full-scale efforts to ameliorate the scourge of Waste Electrical Equipment accumulation. The former has been well documented; citing the Kyoto, Nagoya, Ramsar, Basel and Montreal protocols. However, Waste Electrical Equipment disposal has yet to garner sufficient attention among several sections of society on a scale to raise alarm. Solutions are mired in a large number of generalities which involve a complex network of multiple stakeholders. The paper attempts to optimize the disposal of Waste Electrical and Electronic Equipment by the use of a specific Quality Function deployment technique, the House of Quality. The method strives to use a matrix approach to arrive at optimal disposal strategies.
