ABSTRACT
Improving the efficiency and quality of interaction between employees of healthcare infrastructure companies is essential for improving the quality of service and achieving a multiplier effect. This effect is manifested, on the one hand, in a more effective use of qualifications by employees in medical institutions, and on the other, in improving the overall quality of public health. In this article, the challenge is approached from a gnoseological position, which provides a more accurate understanding of the essence of subject–object relationships between employees in health care infrastructure companies (for example, pharmacy chains) and the consumers of their products.
