ABSTRACT

Although computers and other automated devices have been designed to play a variety of roles in the medical field, this discussion will focus on the design of decision support systems, specifically those designed to aid human problem-solving using a critiquing approach. The history of critiquing, its proposed advantages and disadvantages, relevant design criteria, and evaluation of such systems will be reviewed. The design of one particular critiquing system is described, along with the results of two empirical studies showing it to be a significantly better alternative to both partial automation of the task and to current practices (no decision support at all).