ABSTRACT
A large compendium of literature warns against fully harnessing the paradigm-shifting impact of artificial intelligence (AI) capabilities within a distributed team. Although we heed these warnings, we challenge the notion of human superiority and consider how, or when, machines may prove optimal within a distributed team. We identify trust, humanness, and ethics as critical design factors to reconsidered in the context of societal acceptance and effectiveness of human-machine teams. Our chapter begins with trust, as it plays a central role in the effectiveness of work groups and teams. We then explore the moral perception of the intelligent and human-like abilities of AI as it applies to trusting its decisions. Finally, we consider AI as a cognitive “wingman,” enhancing critical, adaptive, and ethical thinking in teams and safely exercising disciplined initiative. Our chapter concludes by considering issues essential for the design, development, implementation, and evaluation of AI systems.
