ABSTRACT

Achieving a valid organization/environment fit may be the most important step to ensure future work system success. Mission, vision and principles (or MVP) provide definition or identity to the work system. Once defined, a gap between what the organization claims are its defining characteristics and its actual organizational behavior is identified. To assess the severity of this gap, the formal company identity statements are documented. Gaps in MVP can be inferred from what the work system actually produces in terms of products, by-products, services, attitudes and behavior relative to what it formally declares as its outputs.