ABSTRACT

CONTENTS Introduction............................................................................................ 268 Knowledge Management Approach......................................................... 269 eSAFE: The Online KMs for Safe Festivals and Events........................... 270 eSAFE System Components.................................................................... 271

Knowledge Base ............................................................................. 271 eSAFE Advisor ............................................................................... 272 ExpertNET .................................................................................... 273

Summary................................................................................................. 276 Future Directions .................................................................................... 278 References ............................................................................................... 278

Introduction For as long as anyone can remember, people have celebrated. The need to celebrate is inherent in everything we do and touches virtually every part of our lives. Over the years, celebrations have evolved from informal and unplanned affairs to wellplanned, formal, complex, and reoccurring events. The scales of these events range from small celebrations such as family reunions, to midsized business conferences, to large-scale international sports competitions and festivals.