ABSTRACT
Managing employees in the organization is a complex task, and it produces significant operational expenses, especially when an organization has strict business and security policies of a periodical employees’ (re)deployment within the organization. Every activity in that process has its cost and ownership. Those activities are often performed manually and are triggered by certain internal communications protocols. Using a real case study of an actual large organization, we conducted several business processes (BP) simulations and analyzed long-lasting processes that are expensive and less effective. Here we propose business process improvements (BPI) in the human resource (HR) and IT domain by (1) optimizing the organization's BP, (2) integrating a decision support system (DSS) with human resources management (HRM) software and identity and access management (IDAM) software. The proposed integration reduces the time and costs of bringing an adequate employee into service. This article describes the improvement process of managing employees in a big organization, which is documented, simulated, and analyzed through three improvement stages to decrease organizational expenses and increase organizational income, image, and concurrency. The simulation results of the improved BP show that the organization’s management structure may easily estimate investments in the IT integrations of DSS, HRM, and IDAM software to improve business efficiency and raising of an organization’s income. Integration of the DEX model in the DSS platform, and integration of DSS with HRM and IDAM software into IS results in 82,74% in time reduction, 87,64% of operational expenses savings, and 82,69% compensation of the projected loss of income.
