ABSTRACT
The objective of this study is to explore the behavioral factors behind the young people’s use of financial technology in their daily lives and its impact on their ability to improve financial literacy. The significance of this research is to identify the extent to which the use of this technology is able to increase the knowledge about financial management among the youth at the border regions of Indonesia. Financial literacy is one of the most significant factors in building economic resilience as part of the national resilience pillars. This research was conducted using qualitative method with phenomenological approach. The participants were young people aged 17 to 35 in accordance with the WHO’s age classification. They came from Bengkayang, West Kalimantan, Indonesia. This research found that there were two factors affecting participants’ financial literacy rate in relation to the use of financial technology. They were internal factors, which were derived from within the participants themselves, and external factors, which were in the form of outside supports. The internal factors influencing participants’ behavior towards the use of fintech were product knowledge, perceived usefulness, and perceived ease of use. Meanwhile, the external factors involved were supporting technology, access to information, and social environment.
