ABSTRACT
Failing to manage relationship risks is a common and significant cause of delay on infrastructure projects. Relationship risks may arise from interactions between stakeholders in an infrastructure project, such as between the sponsor (client) and their supply chains, the sub-contractors on site, the local community, regulatory bodies and governments. This chapter will therefore identify relationship risks that have an impact upon infrastructure projects and propose some possible approaches to management. While recognising the need to deal with the relational aspects arising from the interactions between all these various stakeholders, the chapter focuses on managing the relationships between the different firms, including the sponsor (client), that come together to form the project and deliver the infrastructure. In the next section of the chapter, we set out the aim and objectives.
