ABSTRACT
The term ergonomic seating is often equated with adjustability. Adjustability also contributes to comfort and well-being. Researchers Shute and Starr of American Telephone and Telegraph found that when people sat at adjustable seating, they reported less shoulder and upper back pain and less intense pain of the lower back. Adjustments are not equally desired or used. A survey at State Farm Insurance indicated that ability to adjust furniture and ease of adjustment was rated third and fifth among work station factors; more important than the amount of light, privacy, and noise control. The survey by Kleeman and Prunier found most adjustments were seat height, backrest height and backrest tilt. Among seat characteristics, adjustability was rated third in importance after comfort and safety and far above durability and appearance. People consider adjustability important and will use controls frequently if circumstances are good. Seat height is rated the most important element in the work station and is used the most often.
