ABSTRACT

The Australian Defence Science & Technology Organisation (DSTO) has provided human factors expertise as part of an integrated project team responsible for determining the feasibility, desirability and cost of redesigning the operations room of the Australian ANZAC class frigates. A usability assessment process will include a ship team undertaking walkthroughs of critical activities. This chapter describes the process used to incorporate human requirements into an improved operations room design. It also describes some of the human factors techniques used by DSTO to develop concept designs, which are soon to undergo usability testing with a Navy team. The “ANZAC Alliance” builds, maintains and upgrades the ANZAC ships. It uses a staged business model to reduce cost, schedule and technical risk by progressively iterating towards a final costed detailed design solution. The terms of reference and initial project team were established by the formal tasking statement from the ANZAC Alliance management board.