ABSTRACT
In this chapter, the authors discuss issues related to health care quality in general. In health care, quality is reaching a new dimension in that it is being demanded and expected and providers are judged by it. Health care quality is becoming a required attribute to providing care whether in the United States, Europe, Asia, or any other part of the world. Therefore, anytime health care quality is discussed, the issue of access must be met in order to achieve an optimum level of quality. Health care quality can be as simple as providing appropriate and necessary care to the consumer in the most efficient manner utilizing available resources. Each has special needs and expectations, and it is the obligated duty of health professionals to know them. Therefore, meeting the needs and expectations of the customer is a requirement for quality, and it is the reason we must have health care quality whether private or public.
