ABSTRACT
The Delphi technique was developed by the RAND Corporation in the 1960s as a forecasting methodology. It is a tool based on the three characteristics of anonymity, statistical analysis and feedback of reasoning which allows a group of experts to reach a consensus of opinion. The technique is particularly useful in areas of uncertainty and complexity, where possible future scenarios are explored collectively, leading to a planned coordinated action. An ‘expert’ should have first-hand experience and knowledge of the area in question, be able to make a useful contribution and be prepared to give the time to adequately participate. The chapter then provides an example of use in primary care educational research. Next, advantages and pittfalls of the technique are discussed. The technique lends itself to use in situations where there is no one answer, but critical examination and discussion are required, and decision-making based on informed sound judgement.
